Frequently Asked Questions

If you have questions, we have answers.

 How do I get to the Gatlinburg SkyBridge?
The SkyBridge is part of the Gatlinburg SkyLift Park and located at the top of the SkyLift, which all guests must ride to the top of the mountain and the SkyDeck, where there are approximately 65 stairs leading to the SkyBridge. 

 Is the SkyBridge included in the cost of admission?
There is no additional charge to walk the SkyBridge.  Tickets include all-day access to the SkyLift, SkyBridge, and SkyDeck.

How are tickets purchased?
Tickets can be purchased upon arrival at the base of the SkyLift, or Online.  By purchasing tickets online guests can save money by buying in advance, and skip the ticket line at the SkyLift to present their printed or digital voucher when they load the lift.

Is there an age limit for the SkyLift and the SkyBridge?
All ages are permitted to ride on the SkyLift and walk on the SkyBridge.  While on the SkyLift, we do recommend that infants and toddlers ride in the lap of their parent throughout the ride.  On the SkyBridge, we recommend that parents accompany their children.  It is also recommended that parents bring a baby harness/wrap for their infant so the parent can have their hands free on the SkyBridge.    

How many people can ride in each chair?
Each SkyLift chair accommodates up to three people. Guests are welcome to ride as one or two per chair if preferred.

How many individuals can be on the SkyBridge at one time?
We will never allow more than 500 individuals on the SkyBridge at one time.  

What is on the other side of the SkyBridge?
At the opposite end of the SkyBridge is a viewing deck offering very unique views of the Smoky Mountains and Gatlinburg.

What is at the top of the mountain?
This best views in Gatlinburg! At the top of the SkyLift you'll step off onto the expansive SkyDeck for spectacular views, seating areas, a gift shop and snack bar, and access to the SkyBridge.

Is parking available?
Gatlinburg SkyLift Park does not offer designated parking, however, located adjacent to our location are two parking lots that offer competitively-priced hourly and daily rates. Metered parking is also available nearby on River Road.

Are animals allowed at the Gatlinburg SkyLift Park?
Due to the safety of the animal, the animal's owner, and other guests, animals are not permitted at the SkyLift Park.   

Are strollers permitted on the SkyLift?
Strollers are not permitted; they may be checked at the base of the lift.  

Are drones permitted for photography?
Due to safety and privacy concerns, Gatlinburg SkyLift Park prohibits the operation of all unmanned aerial systems, including drones, of on or above Park property without the prior written authorization from Gatlinburg SkyLift Park.

Is Gatlinburg SkyLift Park wheelchair accessible?
The Gatlinburg SkyLift Park staff can accommodate disabled individuals on the SkyLift, SkyDeck, and the lower level of the SkyCenter.  However, the SkyBridge is not wheelchair accessible. Please see our Accessibility page for details. 

Does Gatlinburg SkyLift Park close for inclement weather?
Operations at the Gatlinburg SkyLift Park are weather permitting.  Gatlinburg SkyLift Park management will suspend operations whenever inclement weather (heavy rain, snow, thunder, lightning, or high winds) enters the area. Operations will resume when the system leaves the area, or when management believes it is once again safe for guests to ride. 

Do I need to make reservations?
Reservations are not required; tickets can be purchased upon arrival, or Online.  

Is smoking allowed at the Gatlinburg SkyLift?

Smoking is prohibited at the Gatlinburg SkyLift Park.

Does the Gatlinburg SkyLift Park have Group Rates? 
Yes, groups of 20 or more can contact us at sales@gatlinburgskylift.com to book a group trip.

Are Military Discounts available? 
Yes, we offer a $2 discount to all active and retired United States Military and their immediate family members on tickets purchased at the SkyLift Park. Please present ID at the ticket window.

Are there special rates for Local Residents?
Yes, residents of Sevier County can save $5 on tickets purchased at the SkyLift Park. Please present proof of residency at the ticket window.